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Delivering FirstHomes With Property Logbooks

Nigel Walley (MD of Chimni) and Simon Lumb (MD of NDD) • Jan 01, 2023

Exploring the potential of the RLBA Logbook Register


January 2023  -   In the last two years digital Property Logbooks for our homes have moved from concept to reality, with almost a quarter of a million homes in the UK now having one. There is a vibrant and competitive market for Logbooks emerging, as the six different providers represented by the Residential Logbook Association (RLBA) will attest.

 

Their impact is already being felt in the Conveyancing industry, where Logbooks are part of the wider digitisation of the sales process. Now we are beginning to ask where else can they help deliver Govt policy. 

 

RLBA member companies are already active in the New Build market, which is increasingly seeing digital Logbooks as a tool to help the post-sale ‘handover’ process. The obligations on housebuilders to deliver data to buyers is increasing with the post-Grenfell Safety Bill and Net Zero performance targets both affecting new properties. Property Logbooks that are integrated with certification bodies and construction portals are becoming a standard feature of this new ‘data rich’ New Build market.

With that background, the RLBA is working with the Department for Levelling Up, Housing and Communities (DLUHC) to extend the benefit of Logbooks to First Homes, a new discounted home ownership product launched by DLUHC in 2021. The RLBA and DLUHC undertook a review of the various offerings within the scheme which identified a number of areas where Logbooks can deliver benefit. 


It was agreed that the First Homes scheme provided a number of unique data challenges over the lifetime of the property, and provided the perfect opportunity to showcase the wide ranging benefits of Property Logbooks.

Simon Lumb of National Deeds Depository and a founder member of the RLBA says: “As well as being a repository for the extra information that needs to be passed on at sale of a First Home, Logbooks offer some other features and functionality that will make the First Homes scheme easier to implement for Local authorities, particularly as they come to market for a second or third time. “

 

At the moment, Local Authorities are examining how to create individual First Homes registers to maintain the integrity of the scheme for the local authority and its local community and key workers. We believe that a solution from the RLBA could deliver a workable and interoperable national register with little cost to Local Authorities.

In our work with the mortgage industry, we have been asked to enable ‘reportability’ by linking Logbooks to the systems run by mortgage providers. This is enabling them to monitor the progress of Green Loans and other loan funded development work.  To facilitate this, the RLBA is building a Register of Property Logbooks.  


For those mortgage companies where it will be too hard to integrate with their systems, the Register is going to be able to provide reports and notifications by email.

For a Property Logbook to be registered on the RLBA Register they have to conform to an agreed data and functionality specification.  One aspect of this specification is that a Logbook should be able to flag up a special feature or function and support the notification function. When trialling this functionality RLBA member companies have enabled a ‘First Homes’ trial flag in their Logbooks enabling, amongst other things, summary reports on the number and distribution of ‘First Homes’ properties.

 

Nigel Walley of Chimni, another RLBA member says: “This means that the RLBA Register, without significant extra development, could provide a central register of ‘First Homes’ properties for Local Authorities who want to outsource the challenge. The only requirement to enable this is for First Homes developers to be register an RLBA Property Logbook with each First Homes property.”

 

The RLBA Register will be integrated with Estate Agent and Conveyancer systems in such a way that an alert could be sent to the Local Authority when material upfront information for sale is generated directly from the Logbook. In addition, Property Logbooks created to support the First Homes Scheme will have a flag; an alert could be sent in cases where any inbound data fields from a prospective seller match an existing Logbook, irrespective of whether upfront information was generated.

 

In this way, the RLBA Register will be able to notify participating Local Authorities at the very moment a First Homes property is marketed for resale and create a day “one” trigger to help ensure the specific terms, discounts and eligibility requirements set by the Local Authority are adhered to.

 

There is also no system by which a Local Authority can monitor if owners and agents are properly marketing a property so that it doesn’t fall out of the 3-month sale window agreed for First Homes properties. The RLBA Register offers the ability to address these issues, flagging a property’s first presence on websites and enabling a council to monitor the sales process and timeline to ensure it is free from any sales ruses which may compromise the raison d’etre of the scheme.

 

To require developers to deliver digital Property Logbooks to buyers of new homes, is not imposing new cost or admin on them.  They already have to incur the cost and admin of collating their handover packs.  Registering Logbooks as part of a First Homes sale will merely nudge them along the path towards digitisation. But for Local Authorities working on First Homes developments, a system of monitoring and reporting delivered by Property Logbooks could be transformational and help avoid the set up and implementation costs of each one building and maintaining its own First Homes register. A scenario which would lead to huge time delay and expense, and the potential for 355 siloed Registers across England and Wales.


For more information on Property Logbooks Register and our work with First Homes please email: chair@rlba.org.uk



By Nigel Walley - Chimni 24 May, 2023
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By RLBA Admin 08 Oct, 2021
A Review Of RLBA Activity Around Data Exchange and Reporting October 2021 The RLBA and its' member companies are working across a number of functions and government departments to look at how Property Logbooks can support Government home buying, housing and energy policy. We have pilot projects in Home Buying & Selling, Local Government, Retrofit and Modern Methods of Construction (MMC). In each of these areas, a core emphasis of the Logbook work to date has been building on their ability to aggregate documents and data from a wide variety of source to create a single source of truth. This is still a crucial function, but we anticipate, as logbooks and data sources evolve, there will be less emphasis on 'documents' and more emphasis on live links to data sources through integrations. The RLBA is working on standardised industry mechanisms for connecting Logbooks to property registration and Certification Bodies, Local government and Industry organisations. The initial focus is gathering data. But this ‘connectivity’ brings opportunities to do other interesting things. Increasingly we are being asked what Logbooks can deliver back up these connections. There is an emerging theme across all strands of our work which we haven’t picked out and reflected on – the ability of a property logbook to deliver monitoring and reporting of specific activity where national and local government goals and targets are involved. For the professional and industry bodies, the answer is simple. Logbooks can deliver the data required to support a wide range of functions. For Home Buying & Selling (HBS) Logbooks are being configured to deliver data for the BASPI form, and even complete ‘Property Packs’ configured to the agreed ‘Contract Ready’ standard agreed by the HBSG’s Upfront Data workgroup. For Local Authorities Logbooks can deliver standardised Building Control and Planning applications, and the information needed to support them. We are also working with councils to investigate how, using systems developed for Open Banking, we can enable Property Logbooks to have ‘privileged links’ giving homeowners secure access to Council records for things like the Electoral Register, Council Tax But beyond these connections, there are an increasing number of trials being planned where Logbooks will provide reporting and accountability BACK to the connecting bodies. Examples of this include: A project with a group of Local Authorities to look at how logbooks can be connected to council systems to exchange data and receive services from councils. Councils are under pressure from government to be able to report on a range of issues including the NetZero status of homes in their areas, and the progress against Retrofit goals. Our trial is looking at how Property Logbooks (with permission from owners) can offer a data feed that reports status of projects and certification in these areas. In the long term this will be a direct data feed between Logbook and Council, but in the short term (given the limitations of current council services) the RLBA is building a council dashboard to deliver reports aggregated from Logbooks connected to the RLBA Hub. A second area, also linked to the Retrofit debate, is in the role of Property Logbooks in delivering Retrofit Plans (See previous blog here ). Working with the Green Finance Institute 'Retrofit Framework', we have built a model to host Retrofit Plans within Property Logbooks and have them report (again, with homeowner permissions) on the status of the Retrofit works within the plan and the EPC rating achieved. Reporting on progress at individual property level, and aggregated level can deliver huge insight Building on the Retrofit activity, we are working with a group of banks and building societies, to establish a reporting basis for Mortgages and Green Loans. The challenge these finance houses face is that they are being asked to report on the green status of their loan books but have no mechanism to do it. Our projects are looking to give every homeowner taking a green loan a property logbook, with the ability to report project status and the EPC status resulting from the work. Once again, our projects are based on Logbooks initially reporting to a dashboard on the RLBA Hub, before aggregated reports are sent to the finance houses. Our aim is to make the case that all mortgages given with Government assistance should bring with them an obligation to report on retrofit/green energy issues. A Logbook given out with each mortgage can deliver that reporting. The long term vision is of a national ‘digital twin’ with every home in possession of a node on a national property data network through which they exchange data and services with local and national government, certification bodies and finance groups. Our projects are the initial steps towards this goal, and we aim for logbooks to be at the core of meeting the monitoring and reporting needs of the new greener housing market.
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Chimni is a property logbook company that provides a digital companion for the complete lifecycle of buying, developing, enjoying then selling a home. Chimni has a direct to consumer service in which homeowners can set up a logbook and 'get their ducks in a row' before they even consider selling. Click our introduction video below to get an overview of the Chimni service from the perspective of your customers:
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